Let’s answer your questions!
What is your cancellation policy?
When you book online, the full payment for your stay is required at the time of booking.
If you cancel more than 14 days before your arrival: your deposit turns into a credit you can use for a future stay. And if someone else books your room for any of those first 14 nights, we’ll refund you for the nights that get rebooked.
If you cancel less than 14 days before arrival: the deposit is non-refundable, unless your room gets rebooked for those dates — in that case, we’ll return the amount for the nights that are filled.
Please let us know as soon as possible if you need to cancel. The earlier we know, the more likely we can find someone to take over your booking.
You’ll pay for your booking through our website before your arrival — it’s quick and easy!
Can I bring children?
We adore children! That said, because of the way the house is set up and the work environment here, we think Bencomo isn’t the best fit for little ones.
Can I bring pets?
We absolutely love animals! However, we’re not able to accommodate pets at Bencomo, sorry about that.
From TFS (Tenerife South Airport):
The best option to reach the house is to rent a car, so you can move around the island easily.
But if that’s not possible, you can take the bus (guagua) — line 112.
From Santa Cruz de Tenerife bus station, you have a few options:
Take bus 102, get off at La Quinta, and then take a taxi.
Or take bus 108, get off at La Orotava bus station — there’s a taxi rank right there.
If you’re coming from TFN (Tenerife North Airport):
You can take bus 30 to Cruce de La Matanza, then bus 101 to Cuesta La Villa, and from there either walk up or take a taxi or rental car.
Alternatively, take bus 30 to La Quinta, and then grab a taxi from there.
Here are some local taxi numbers in case you need them:
🚕 Santa Úrsula: 922 30 00 31
🚕 La Orotava: 922 32 37 37 / 922 37 89 99
How to get from the airport to Bencomo Coliving
Do I need a car during my stay?
We recommend renting a car to make the most of Tenerife, but you can also stay with us without one.
Bencomo is in a peaceful residential area in North Tenerife, with ocean and Teide views — ideal if you enjoy a quieter setting close to nature.
The nearest bus stop is around a 15-minute walk away, and supermarkets, cafés and restaurants are approximately 5 minutes by car or 20–30 minutes on foot. The walk back involves an uphill climb.
A car makes shopping, beach trips and hikes easier. Some guests choose to share rental cars or rides, depending on their plans and availability. We’re happy to help you understand the transport options before you book.
Payment details
What’s included in the price?
The price includes:
One yoga session per week 🧘♀️
Weekly cleaning 🧹
A weekly brunch 🥐
Some activities 🎉
Can a friend or partner stay with me?
Yes! If you have a double room, your friend or partner can join you. For the nights they stay, it’s a fixed fee of €25 per night, and they’ll get full access to everything we offer, just like you.
If they’re staying more than a week, we’ll simply adjust your booking to the two-person double room rate.
What is the minimum stay?
The minimum stay is 14 nights. For longer stays, we offer progressive discounts:
10% discount for stays of 28 nights or more
15% discount for stays of 42 nights or more
20% discount for stays of 58 nights or more
25% discount for stays of 84 nights or more
30% discount for stays of 112 nights or more
We set this minimum because we’ve found that the longer people stay, the easier it is to really get to know each other, share experiences and build a genuine community.
At Bencomo, we want you to feel at home, connect with the people around you and become part of the community, rather than simply having a place to stay.
Get in touch
colivingbencomo@gmail.com
+34 679 51 39 52
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